Frequently asked questions
Here are some common questions about our Brand.
Currently, this feature is not available.
For Cash on Delivery (COD) orders, the product can be opened only after full payment has been made to the delivery executive.
If the customer is not satisfied, a refund or replacement can be initiated by contacting Customer Care.
If any alteration is required in the delivered product, the customer may visit the nearest store.
Alterations will be done free of cost.
Original invoice must be carried.
COD refers to Cash on Delivery.
Payment is made at the doorstep.
COD availability depends on the product and location.
Not all products or deals support COD.
COD is not available in all locations.
PIN code must be entered on the product page to check availability.
Additional COD charges, if applicable, will be mentioned at checkout.
Replacement request must be raised within 7 days of delivery.
Customer also has the option to choose a refund.
Address modification is allowed only if order status is “Pending”.
Editable fields:
House Number
Building Number
Street Name
PIN Code
Address cannot be modified once order is shipped.
GST is borne by the customer.
Included in the product price for items sold at MRP.
Charged additionally for products sold at a discount, as per government regulations.